SPENN is here to support you during the coronavirus outbreak
Last week, the World Health Organization (WHO) has advised people to wash their hands after handling physical cash, by using SPENN you can avoid the need of handling physical cash all together. As countries in Africa adopt the same measures as many other parts of the world and go into self-isolation, we would like you to know that SPENN is not going anywhere, our mission is to empower people and it is business as usual for your SPENN account.
Remember, SPENN can be used for free transactions while maintaining social distancing, either by entering the recipients phone number or scanning the QR-code. You can also pay your bills and purchase airtime through the application, at no additional cost. Not only that, but you can also expect the following from SPENN.
As a digital payments company, our customer support team is online and ready to help, be it from the office or the comfort and safety of their homes. However, due to the global impact of coronavirus, there is a risk that you may face slightly longer waiting times in busy periods.
We are working closely with our bank partners I&M Bank and Cavmont Bank and authorities and are monitoring the situation as it is unfolding to ensure we have the best possible plans in place. We will continuously update you with new information and adapt to any sudden changes.
The coming weeks and months will be tough for many people and businesses, and it is our number one priority to help fight the spread of coronavirus and to minimise the impact on your lives by allowing you to continue using your money digitally.
Stay safe and #justSPENNit,
Please see below for more information on how to reduce the risk of the virus spreading.