Saver prize terms and conditions


The SPENN Savings Reward Scheme is a promotion scheme developed by Access Bank (Zambia) Limited to give SPENN Saver+ account holders a chance to win a reward for their loyalty.

By participating in the Reward Scheme, all participants agree to be bound by these Terms and Conditions. SPENN/Access Bank Zambia’s decision regarding any issue with the Reward Scheme will be final and binding on the participants.

1. Timeline
1.1. All SPENN users including SPENN Saver+ account holders shall be notified through SMS and In-App messages of the start and end date of the Reward Scheme.
1.2. Transactions made after the specified end date will not be considered for the Reward Scheme.

2. Who can participate?
2.1. The Reward Scheme is open to all SPENN users who meet the following requirements:
2.1.1. Participants must be 18 years or older.
2.1.2. Participants must have a SPENN Saver+ account.
2.1.3. Participants must maintain a minimum average balance in their SPENN Saver+ account for at least 30 days prior to the end of each calendar month.
2.1.4. The minimum average balances are as follows: A minimum average balance of ZMW 500 is required to qualify for the monthly draws. A minimum average balance of ZMW 2,000 is required to qualify for the quarterly draws.

3. Who cannot participate?
3.1. SPENN Saver+ account holder who are employees of SPENN or Access Bank (Zambia) or employees of any company/business that has a direct relationship with SPENN or Access Bank (Zambia) for the purpose of successfully executing the Reward Scheme (their spouses, children or direct members, close relatives or any other person that may benefit illegally or be in a position to interfere with the outcome of the Reward Scheme whether legally or illegally due to access to confidential, privileged or unpublished information connected to the Reward Scheme) will not qualify to participate in the Reward Scheme and will not be eligible to any reward prize.
3.2. Legal entities/Companies/Businesses including sole proprietorships are not eligible to participate in the Reward Scheme draws.
3.3. SPENN Saver+ account holder who have maintained a balance for a minimum of 30 days prior to the end of a calendar month but whose average balance is below the minimum average balance in Clause 2.1.4 will not be eligible to participate.
3.4. SPENN Saver+ account holder who have maintained the minimum average balance in Clause 2.1.4 for less than 30 days prior to the end of a calendar month will be ineligible to participate.

4. Types of Reward Prize
4.1. Monthly Draws: 10 participants stand the chance to win a cash prize of ZMW 1,100 each.
4.2. Quarterly Draws: 3 participants stand the chance to win a cash prize of ZMW3,000 each.
*** Please note that except otherwise stated in these Terms and Conditions, the cash prizes are a one-off prize.

5. Rules of the Reward Prize Draws
5.1. The draw seasons are categorized/tiered into
5.1.1. Monthly Draws
This takes place once a month (at the end of every calendar month).
5.1.2. Quarterly Draws
This takes place once a quarter (at the end of every three calendar months).
5.2. The Reward Prize Draw selections will be held on the first business day of the month after the draw season.
5.3. To qualify for the Reward Prize Draws, SPENN Savers+ account holders must have the minimum average balance as stated in Clause 2.1.4 in their SPENN Saver+ account for at least 30 days prior to the end of each calendar month.
5.4. Winners are selected based on a random draw from the pool of qualifying participants on the Reward Prize Draw selection dates.
5.5. Selected winners of the Reward Scheme Draw seasons will be ineligible to participate in subsequent prize draw rounds until after 6 months.
5.6. A participant can participate in more than one category/tier of Reward Prize Draws provided the participant meets the minimum average balance required in participating for that prize tier/category.
5.7. Participants’ transactions that are delayed, not delivered, or received in time of a Reward Prize Draw season due to technical failures or other unforeseen circumstances will not be considered for that draw season regardless of when the transaction was made or the amount of the transaction.
5.8. Participants must comply with the SPENN User, SPENN Saver+ and the SPENN Saver+ Reward Scheme Terms and Conditions.
5.9. SPENN reserves the right to disqualify any participant if there are reasonable grounds to believe that the participant has breached the provisions of the Terms and Conditions stated in 5.7.
5.10. Winners of the Reward Prize agree to be bound by the provisions of the Terms of Acceptance applicable to the Reward Prize Draw Winners as clearly stated in these Terms and Conditions.
5.11. Reward Prize decisions made by SPENN/Access Bank Zambia shall be final, non-negotiable, and non-challengeable.
5.12. To the fullest extent permitted by law, the winners agree that their names and/or photograph may be published or announced in any media publication for publicity and advertising purposes and such usage will not grant the winners any further compensation.

6. Notification and Forfeiture
6.1. The selected winners will be notified via SMS and In-App message within forty-eight (48) hours of concluding the Reward Prize Draw selections and announcing the winners to enable them to claim their Reward Prizes.
6.2. Winners must claim their Reward Prizes within one (1) week from the date the notification was sent.
6.3. Reward Prizes not claimed within the specified time frame in Clause 6.2 are deemed forfeited by the winners and becomes the property of SPENN/Access Bank (Zambia) Ltd.

7. Disqualification of winners and/or participants
7.1. SPENN/Access Bank (Zambia) Ltd may withhold Reward Prizes at its sole discretion or disqualify participants at any stage of the competition for the following reasons:
7.1.1. The winner and/or participant has committed fraudulent and illegal transactions on his/her account or acted fraudulently with regards to the SPENN Reward Scheme.
7.1.2. The winner/participant has deviated from the rules of the competition and has attempted to manipulate the outcome or game/misuse SPENN system(s) in order to be entitled to participate in the Reward Scheme or win a Reward Prize.
7.1.3. The winner/participant’s conduct can be interpreted as scamming or circumventing the rules of the Reward Scheme in order to be entitled to a Reward Prize.
7.1.4. The winner prohibits SPENN/Access Bank (Zambia) Ltd from publishing or announcing his/her name and photographs in any media publication for publicity and advertising purposes.
7.1.5. SPENN/Access Bank (Zambia) Ltd finds it practically impossible to establish a line of communication with the prize winner.
7.1.6. The selected winner lacks legal capacity under applicable laws and in accordance with the provisions of the Terms and Conditions; or falls under the category of participants prohibited under Clause 3 from participating in the Reward Scheme.
7.1.7. Failure to comply with the Terms and Conditions of SPENN users, SPENN Saver+ and SPENN Savings Reward Scheme.
7.1.8. It will be unlawful under the applicable local laws and regulations to award the Reward Prize to the winner.

8. Personal Data Protection
8.1. Our Data Privacy Policy shall apply to all SPENN App users and SPENN customers including SPENN Saver+ account holder and it covers all matters that are related to how we collect, use, share and protect your data. All our partners with whom we share your information must meet the requirements set out in this policy. See
8.2. The Participant expressly consents that SPENN/Access Bank (Zambia) Ltd may hold, process, and disseminate using the electronic media (including but not limited to television media, press, media, leaflets and pamphlets, websites) or any other means, personal information obtained about the winners, as a result of the winners’ participation in the Reward Scheme to:

  • The Public: (For SPENN/Access Bank (Zambia) Ltd publicity and promotion purposes)
  • Any relevant party involved in the processing of this Reward Scheme.
  • Any person who may assume SPENN/Access Bank (Zambia) Ltd.’s right under this Agreement
  • Any party, if permitted or compelled to do so by a court of law.

Such personal data include but not limited to names, location of residence, images and voices contained either in photographic, audio, video, or other types of records.

9. Limitation of Liability
9.1. Subject to any statutory limitations, no claim by the participant against a third party may be the subject of a claim against SPENN/Access Bank (Zambia) Ltd.
9.2. SPENN/Access Bank (Zambia) Ltd accepts no responsibility and shall not in any circumstance whatsoever be liable to the participant/winner or any third party for any lawsuit brought against the winner in consequence of any reward won under this scheme
9.3. To the fullest extent permitted by law, by participating in the Reward Scheme, the participant agrees to indemnifies and hold harmless SPENN/Access Bank (Zambia) Ltd, their holding, affiliates and/or subsidiaries, its officers, agents, employees, successors and assigns from and against any loss, damages, actions, claims, expenses and any other liabilities of any nature suffered or sustained by SPENN/Access Bank (Zambia) Ltd arising from third parties or through the participant’s participation in the Reward Scheme, breach of Reward Scheme Rules and Terms and Conditions therein, any competition-related activity and/or acceptance, receipt, possession or use and misuse of any prize.
9.4. To the extent permitted by law, SPENN/Access Bank (Zambia) Ltd will not be liable in any way whatsoever, for any claims arising from loss, injury, damage, or costs, suffered by participants in relation to this Reward Scheme or the Reward Prizes offered, including but not limited to claims relating to defects in the Reward Prizes or any losses caused by such defects or losses arising from incorrect or inaccurate information provided by the participants/winners.
9.5. SPENN/Access Bank (Zambia) Ltd shall not be liable to the winners, if SPENN/Access Bank (Zambia) Ltd is unable to perform its obligations under this Agreement, due (directly or indirectly) to the failure of any machine, data processing system, transmission link, industrial dispute, or anything outside the control of SPENN/Access Bank (Zambia) Ltd, its agents or subcontractors.
9.6. By accepting these Terms and Conditions and entering the Reward Scheme, the participant undertakes that such decision is done of his free will and volition and such participant shall be legally responsible and liable for any loss, damage or legal expenses suffered by the participant because he/she took part in the Reward Scheme.

10. Variations
10.1. To the extent not contrary to the applicable law, SPENN/Access Bank (Zambia) Ltd reserves the right, and may at any time at its discretion vary, alter, suspend, cancel, change, amend or refuse to renew this Reward Scheme, its Terms and Conditions and the Reward Prizes without prior consent or approval from the participants.
10.2. Notification of variation or amendment shall be given to SPENN Saver+ account holders in writing and without undue delay, either by direct email, SMS text, In-App message or other agreed on digital communication method.
10.3. Varied or Amended Reward Scheme and/or Terms and Conditions will become binding and effective immediately without affecting the outstanding obligations and rights of the participants as a SPENN Saver+ account holder.
10.4. All participants waive any rights that they may have or purport to have and acknowledge that no claim in respect of any variation of the Reward Scheme and/or Terms and Conditions is enforceable against SPENN/Access Bank (Zambia) Ltd following the moment the amendment is notified to the SPENN Saver+ account holder.

11. Notices
11.1. The Parties hereby acknowledge that any communications under this Agreement shall be in writing. Notices and correspondences between the parties may be sent by fax, email or by registered mail/courier to the receiving party. Such notices or correspondences shall be deemed to have been received 3 days after dispatch, in the case of registered mail/courier by handing the said correspondence to a reputable courier service for immediate delivery to the addressee in a properly addressed package.

12. Maintenance
12.1. The participant/winner agrees that SPENN/Access Bank (Zambia) Ltd accepts no responsibility and shall not in any circumstance be liable to the participant, winners or any third party for the maintenance, registration and/or upkeep of the reward won under this scheme.

13. Severance
13.1. If any one or more of the provisions in this Agreement are deemed invalid, illegal, void, or unenforceable in any respect by law or a competent court, the validity, legality, and enforceability of the remaining provisions of these Terms and Conditions shall not in any way be prejudiced, affected, or impaired

14. Governing Law and Jurisdiction
14.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of Zambia.
14.2. If any dispute arises between the parties, hereto relating to the interpretation and/or application of this scheme, which cannot be resolved by mutual consultation, such dispute shall be referred to arbitration in accordance with the Arbitration Act, No. 19 of 2000 or any statutory modification for the time being in force. The venue of such arbitration shall be at Lusaka, Zambia.

15. Tax Implication
15.1. For cash prizes or cash equivalent, SPENN/Access Bank (Zambia) Ltd shall deduct from the winner’s cash prize payment any applicable withholding tax at the percentage rate as at the time of cash prize payment was made.

16. Miscellaneous
16.1. The prize winner hereby grants SPENN/Access Bank (Zambia) Ltd irrevocable right to use pictures of themselves and all others as related (family, friends, and associates) for SPENN/Access Bank’s promotional material in relation to the Reward Scheme.
16.2. The prize winner hereby irrevocably consents to SPENN/Access Bank’s filming, taping and/or recording of himself/herself, with his/her knowledge, for use and in connection with this Agreement.
16.3. The prize winner hereby grants to SPENN/Access Bank (Zambia) Ltd, its assignees, licensees, agents and affiliates, the right in any and all media now known or hereafter devised throughout the universe in perpetuity to use and reuse the prize winner’s appearance/image in the promotion of the SPENN Saver+ account program including but not limited to, the right to use the winner’s name, voice, likeness, biographical information in any manner, whatsoever at SPENN/Access Bank’s sole discretion and as the SPENN/Access Bank (Zambia) Ltd sees fit.
16.4. The prize winner understands and agree that any exploitation of his/her appearance, name, likeness, voice, conversation, sounds, biographical information as the same may be edited, cut, altered, rearranged, adapted, dubbed or otherwise revised in illustrations, bulletins, exhibitions, videotapes, derivative works, reprints, reproductions, publications, advertisements, and any promotional or educational materials in any medium now known or later developed, including the Internet and will not entitle the prize winner to receive any wages, benefits, fees, compensation or other consideration whatsoever and the prize winner hereby waives the right to approve the final product.
16.5. The prize winner undertakes that he/she has been given ample opportunity to read, and he/she has carefully read this entire Agreement. In addition, the prize winner has been given the opportunity to, and hereby advised to, have this Agreement reviewed by legal counsel of his/her/their choice.
16.6. The participant/prize winner certify that he/she has made an investigation of the facts relevant to this Agreement and of all the matters pertaining thereto as deemed necessary, that he/she fully understand the contents of this Agreement, that he/she is of sound mind and intends and agrees to be legally bound by this Agreement.
16.7. The foregoing shall constitute a binding and enforceable agreement between participants, SPENN and Access Bank (Zambia) Ltd.
16.8. By swiping the accept button on the SPENN Saver+ App, the participant confirm that he/she has given his/her signature and accept to be bound by the Terms and Conditions of this Agreement.