INITIAL TRAINING MODULE 5 – Introduction to Jamie - SPENN - Secure Mobile Banking App

1.

Describe Jamie.

a) CRM system which enables employees to do everything from validating customers, approving to creating business accounts.

b) CRM system which enables employees to do everything from validating customers to creating business accounts.

c) CRM system which enables employees to do everything from validating customers, checking customers activities to creating business accounts.

2.

How can you search for a customer in Jamie?

a) Name, phone number, ID number, reward code and email.

b) ID number, name, phone number, customer transaction and customer GUID.

c) Business name, ID number, phone number, account number and reward code.

3.

What things are considered during Agent registration?

a) Phone number, agent name, country, bank, agent type, address and upload the documents.

b) Agent name, country, customer GUID, address,country, bank, phone number and upload the documents.

c) Address, agent name, phone number, ID number, bank, country,agent type and upload the documents.

RWANDA