SPENN Agent AML Training Post author By Maisie Post date January 13, 2023 No Comments on SPENN Agent AML Training Please go through the powerpoint and then answer the questions below. Name Phone number What is considered a suspicious transaction? a) A transaction that is inconsistent with the customer’s legitimate activities b) A transaction that does not make sense given the customer’s circumstances c) Many funds transfers are sent in large, round, hundred, or thousand amounts d) All of the above 1 out of 10 What you should do, if you have concerns that a suspicious activity may be taking place? a) Send a report to Compliance Officer, and notify the customer in concern b) Send a report to your supervisor, and notify all other Agents c) Talk to the customer and have him/her explain the suspicious activity, and tell other Agents not to worry about this kind of behaviour d) Send a report to Compliance Officer, and take no further actions and do not talk about the customer in concern to any third person 2 out of 10 What might be the consequences of not following the AML rules and procedures? a) Termination of Agent agreement. b) You or others related to SPENN may get a fine. c) You or others related to SPENN may get prosecuted and imprisoned. d) All of the above. 3 out of 10 What are the stages of money laundering? a) Placement, Laundering, Integration. b) Placement Layering, Integration. c) Positioning, Integrating, Spending. d) Positioning, Layering, Integrating. 4 out of 10 Which stage of the money laundering is defined as depositing money into the legitimate financial system (like depositing money on a SPENN account? a) Placement b) Positioning c) Layering d) Integration 5 out of 10 In which stage of money laundering, products like SPENN may especially be used to cover up illegal source of funds? a) Placement b) Laundering c) Layering d) Integration 6 out of 10 A person approached You to ask about their SPENN account, asking if you could log into their SPENN account to help them do some payments. He also asks to use your phone for this purpose, as his phone is having issues. What should You do? a) Refuse the request and inform SPENN about this situation. b) Help the customer – it is important to support them. c) Help the customer but only, if their own phone worked. Refuse the request, stop the person and call the police. 7 out of 10 A person approaches you to ask for a large withdrawal from SPENN account. When asked to present identification document, the person informs you that they lost their ID and may not be able to get it anytime soon and the withdrawal is very urgent as they need it to pay for their rent before they are evicted. What should you do? a) Proceed with the withdrawal – you need to help the customer in difficult situation. b) Proceed with the withdrawal but ask for coming back with the ID when they manage to get it. c) Refuse the request to withdraw and do nothing more. d) Refuse the request to withdraw and inform SPENN about this situation. 8 out of 10 Tipping-off is: a) Informing the customer that the investigation is ongoing, concerning his/her transactions on the SPENN account. b) Informing customers about special promotions available only to selected users, before they are being released. c) This is what we call the onboarding process. d) This is how we call the account verification process. 9 out of 10 What do we risk if we do not establish who is/are the beneficial owner/s of a business customer? a) Why is it important to prevent money laundering? b) Money laundering is a serious offence, connected with different other serious crimes, like human trafficking, drugs trafficking, terrorism (predicate crimes). c) Money laundering is a serious international problem. d) All of the above 10 out of 10 Time's up → Initial Training – KYC Leave a Reply Cancel replyYour email address will not be published. Required fields are marked *Comment * Name * Email * Website Save my name, email, and website in this browser for the next time I comment.
SPENN - Secure Mobile Banking App | Easy TransactionsSPENN - Secure Mobile Banking App | Easy Transactions
